Returns & Exchanges
At CELIA B, we want you to be completely in love with your vibrant new wardrobe additions; if you are not satisfied, you may return your unworn items within 14 days of delivery. Please ensure all original tags remain attached and the garment is in its original condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully fold the garments into their original packaging, ensuring the security seal and all designer tags are intact.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our atelier inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing